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Privacy Policy
Last updated: [6/5/2026]
This Privacy Policy explains how 4 e-store (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, contact us through WhatsApp, submit a quote form, or otherwise communicate with us. By using our website or sharing your information with us, you agree to the practices described in this Policy]
Who we are
4 e-store is a Pakistan-based multi-category gifting and print solutions company.
Address: 4 e-store, 871 B Block, Faisal Town, Lahore, Pakistan
Email: 4estore.pk@gmail.com
WhatsApp: +92 321 0420007
Information we collect
We may collect the following types of information:
- Contact details: name, company name, email address, phone/WhatsApp number.
- Order details: products you are interested in, quantities, customization requirements, delivery address and city.
- Communication data: messages and attachments you send via WhatsApp, email or forms (e.g., logos, artwork, instructions).
- Payment-related info: confirmation screenshots or transaction references for Easypaisa, JazzCash or bank transfers (we do not store full card data).
- Technical data: basic device and usage information such as IP address, browser type and pages visited, collected via standard server logs or analytics tools.
How we collect information
We collect information when you:
- Fill in our quote or contact forms.
- Contact us via WhatsApp, email or phone.
- Share artwork or order details for customization.
- Browse our website, where limited technical data may be collected automatically
How we use your information
We use your personal information to:
- Respond to your enquiries and provide quotations.
- Process and manage your orders, including customization and delivery.
- Communicate about order status, changes, issues or support.
- Maintain internal records, invoicing and accounting.
- Improve our products, services and website content.
- Send you occasional updates or marketing messages, where permitted, which you can opt out of at any time.
Legal basis for processing
We process your information based on:
- Your consent (for example, when you submit a form or contact us willingly).
- The need to perform a contract or take steps at your request before entering a contract (preparing quotations and orders).
- Our legitimate interests in running and improving our business, provided these do not override your rights.
Sharing of information
We do not sell your personal information. We may share it only with:
- Courier and logistics partners to arrange delivery of your orders.
- Payment providers or banks to confirm transactions.
- Service providers who host our website or help us with email/WhatsApp communication, under confidentiality obligations.
- Authorities or regulators where required by law.
These parties receive only the information necessary to perform their services.
Cookies and similar technologies
Our website may use cookies or similar technologies to improve user experience, analyse traffic or remember preferences.
- You can usually control cookies through your browser settings.
- If we use third-party analytics (e.g., traffic statistics), those providers may collect anonymized usage data.
If you implement specific tools later (e.g., Google Analytics), update this section accordingly.
Data retention
We keep your personal information only for as long as necessary for the purposes described in this Policy:
- Quotations and order records are kept for accounting, tax and business record requirements.
- Communication histories and artwork may be retained to support repeat or future orders.
- When data is no longer needed, we aim to delete it or anonymize it securely
Data security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse or disclosure, such as limited access to business accounts and secure devices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information where it is no longer needed or processed with your consent.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent (for example, marketing
messages).
To exercise these rights, contact us using the details in section 1.
Third-party websites and services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies separately.
Childrenʼs privacy
Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it where appropriate.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date and will apply from the time it is published. Your continued use of our website or services after changes are posted means you accept the updated Policy.
Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: 4estore.pk@gmail.co
- WhatsApp: +92 321 0420007
- Address: 4 e-store, 871 B Block, Faisal Town, Lahore, Pakistan