FAQ
SHOPPING INFORMATION
How do I place an order with 4 e-store?
To place an order, simply browse our products and note the items, quantities and any customization you need. Then contact us through WhatsApp or our online quote form with your requirements. Our team will share prices, options and timelines, and once you approvethe quotation, we will confirm your order.
Can I buy directly through the website?
No, there is currently no online checkout or instant purchase on our website. All orders are handled manually via WhatsApp or the quote form so we can understand your exact brief, customization and delivery details before processing
How long will delivery take?
Delivery time depends on the type of products and level of customization. Standard ready-stock or simple print items usually take around 3–5 working days, while fully customized or bulk corporate orders can take 7–15 working days. Your coordinator will confirm the exact timeline with your quotation.
Do you deliver all over Pakistan?
Yes, we deliver to all major cities and most towns across Pakistan through reliable courier and logistics partners. For large corporate projects or multiple delivery addresses, our team will guide you on the best delivery plan and any additional charges if applicable.
What information do you need to start my order?
To get started, we generally need product details, quantity, target delivery date, delivery city/cities, branding requirements (logo, names, messages) and your approximate budget. You can share this in a single WhatsApp message or through the quote form.
What happens after I confirm my order?
After you approve the quotation and share payment proof, our team moves your order into production. Designs and artwork are finalized, products are sourced and customized, then packed securely. Once dispatched, we update you with shipment details and expected delivery date.
Will I receive an invoice for my order?
Yes, every confirmed order is supported with a proper invoice mentioning your company name (if applicable), product details, quantities, prices and payment information. A soft copy is shared via email or WhatsApp, and a hard copy can be added inside the shipment on request.
PAYMENT INFORMATION
We accept payments through Easypaisa, JazzCash and direct bank transfer to our official company account. Full payment details are shared with your quotation and again on the invoice, so you can choose the method that is most convenient for you.
For most orders, payment is required in advance before we start production. For large or recurring corporate projects, split or post-delivery payment terms may be discussed and approved by our accounts team.
You can request changes or cancellation before we start production or printing. Once items are personalized, printed or packed, changes might not be possible or may involve additional charges. If you need to update anything, please contact us as early as possible on WhatsApp.
If you receive any damaged items, incorrect products or quantity shortages, contact us within 24 hours of receiving the parcel, along with clear photos and order details. After verification, we will arrange replacement, reprinting or another suitable resolution as quickly as we can.
Yes, we can provide digital mockups and, where required, physical samples for most products. Some samples may be chargeable, but these costs can often be adjusted in the final invoice if you proceed with the bulk order.
Your dedicated coordinator will share updates at key stages such as design approval, production start and dispatch. For courier deliveries, tracking details can be provided so you can monitor the shipment until it reaches you.
For the fastest response, you can contact us directly on WhatsApp at +92 321 0420007. Share your product list, quantity, branding details and delivery city, and our team will reply with options and a quotation.